Employment Opportunity - Civilian Support Services

Support Services 3 – Contract Position

The Saugeen Shores Police Service is actively recruiting for the position of Support Services 3 – Contract Position.  This 1-year contract has the possibility of a renewal options and evolution to a fulltime position in 2026.

Posting:  Internal and external applicants

Summary of Duties:  The incumbent is responsible to provide support services by responding to general inquiries at the front counter and general / specialized office duties.

Key Responsibilities:

The duties for this position may involve but are not limited to:

• Reception services
• Data entry to the Records management System
• Handling of mail and arranging for courier services
• Submission of Provincial Offence Notices
• Administration of the Parking ticket process, including taking payment, entering tickets on Niche RMS, tracking status of tickets and sending to court and preparing monthly reports and annual stats
• Processing of fingerprint files
• Respond to internal inquiries and requests for information, take messages and direct calls
• CPIC entries / removals / verification
• Commission of Oaths
• Processing Part 1 and Part III Provincial Offence Notices
• File, sort, scan, and organize electronic and physical files.
• Word process, photocopy and disseminate memos, letters and reports
• Track, process, and prepare timesheets and track member hours

Mandatory Job Requirements:

• Minimum high school diploma
• Computer skills – knowledge and experience with Microsoft Office

Preference will be given to candidates with the following Qualifications:

• Successful completion of post-secondary education in business, office administration or a related field.
• Minimum of 6 months of progressive office administration and clerical experience.
• Strong working knowledge of Microsoft Office Applications
• CPIC experience
• Problem solving abilities in order to prioritize a multitude of tasks from various members, partnering agencies, and members of the public.
• Communication and interpersonal skills to interact with members, other police services and outside agencies, and members of the public to take messages, refer to the appropriate party or explain and exchange information and answer inquiries.
• Organizational and planning skills and ability to complete a multitude of tasks simultaneously.
• Customer service skills and ability to deal with calls of a sensitive nature.
• Quick response and judgement skills.

Compensation will be paid in accordance with the Civilian Collective Agreement wage rates for a Support Services 3 – Front Counter position.   All payments by the Employer under this employment contract are subject to appropriate statutory deductions. 

This position is subject to the provisions of Article 29 of the Civilian Collective Agreement 2020-2023 and shall be included in, and form part of the provisions of this contract.

Applicants will be evaluated on the following criteria:

1. Detailed covering letter and Resume
2. Interview
3. Work Experience

Applications must be received by Friday April 5^th 2024 at 4pm to the attention of Chief Kevin Zettel

The Saugeen Shores Police Service welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspect of the hiring process